Faq

How do you work?

Our aim is to create a "turnkey project" in a short time, the average being 20 days (depending on the project) and to make the customer autonomous.

If problems occur who do we contact?

Our assistance service is active 24 hours a day with:

  • A telephone hotline;
  • Tele-assistance;
  • Preventive maintenance is carried out regularly.

Can I use financing services for the project? Which ones?

We offer a complete range to suit a variety of customer requirements:

  • Financing: a financial loan for those who decided to buy products immediately and pay for them over a period of time;
  • Financial leasing: offer of leasing for those who prefer to a monthly payment to purchase hardware products and the possibility to acquire ownership of the goods at the end of the contract;
  • Rental: offer for those who aren't interested in owning the goods and prefer to leave their management to the owner from whom they rent them.

On which platform does StockSystem operate?

StockSystem operates on the INTEL platform and requires:

  • Windows Operating System;
  • Microsoft SQL Database;
  • Connection to Wi-Fi radio terminals.

Can StockSystem be integrated with the management systems available on the market?

Yes, the special design of the interface modules makes StockSystem easy to integrate with the majority of management systems. There are standard interfaces for some of the more popular systems (SAP, JD Edwards, BAAN, IBM ACG, SIGL ++, etc.).  

What types of warehouse is StockSystem suitable for?

Parameterisation means that the software can adapt to the warehouse in which it operates and, more generally, to the handling strategies implemented. Simple variations in the configuration set-ups does not prevent the evolution of the warehouse.  

What type of equipment is used by StockSystem to monitor warehouse activities?

The equipment used by StockSystem to monitor warehouse activities are three types:

  • Access Point for the radio frequency coverage of the warehouse;
  • Barcode reading terminals for monitoring products;
  • Voice equipment for declaration of warehouse activity.

Is it possible to quantify the benefits of the installation StockSystem?

Yes, picking times are reduced by 30% and checks and storage of goods are reduced by 15%. 

Are software upgrades available for StockSystem? If there are, how often are they released?

Upgrades are released constantly: every customisation becomes a standard of the software.      

On which platform does ShowTrip operate?

StockTrip operates on the INTEL platform and requires:

  • Windows Operating System;
  • Microsoft SQL Database;

Can ShowTrip be integrated with the management systems available on the market?

Yes, the special design of the interface modules makes ShowTrip easy to integrate with the majority of the latest accounting systems.

There are standard interfaces for some of the more popular systems, but let's not forget that ShowTrip is naturally integrated with the accounting modules of the Replica Sistemi ERP, ERGO.  

What types of transport is ShowTrip suitable for?

ShowTrip is ideal for managing all kinds of third-party transport companies. From the complete load to groupage, from collectables to carrier-related issues, from the companies that operate mainly with their own vehicles to cooperatives.

Parameterisation means that the software can adapt to the type of transport and the methods with which the company operates, without customisations and leaving the company free to evolve as time goes by.      

If a company also offers its customers a warehouse logistics service, is ShowTrip capable of supplying an effective and adaptable solution?

Like all Replica Sistemi products, ShowTrip can be integrated with other group software packages.
Integration is possible during the first installation processes and later, depending on when needs arise.      

Is it possible to quantify the benefits of the installation ShowTrip?

The benefits that ShowTrip can offer are obvious. The integration and sharing of information linked with orders, traffic and vehicles, the possible univocal vision of the production units, even in the presence of groups with different invoicing companies, the complete elimination of excess data writing and the immediacy of the invoicing phase, make ShowTrip a vital instrument for those who wish to really control and manage their structure.      

Are software upgrades available for ShowTrip? If there are, how often are they released?

Upgrades are released constantly: every customisation becomes a standard of the software. 

On which platform does Controller operate?

Controller operates on the INTEL platform and requires:

  • Windows Operating System;
  • Microsoft SQL Database.

What types of company is Controller suitable for?

Controller is suitable for companies that use third-party transport companies to transfer their products or to procure raw materials, products or products in progress and that pay the cost of transport.

Controller is also capable of controlling transport costs in companies that operate using one or more intermediate logistic platforms between departure and destination points, also using several carriers for the same dispatch.

Can Controller be integrated with the information systems available on the market?

Yes, the special design of the interface modules makes Controller easy to integrate with the majority of the latest information systems. There are standard interfaces for some of the more popular systems (SAP, JD Edwards, BAAN, IBM ACG, etc.).      

If a company also offers its customers a warehouse logistics service, is Controller capable of supplying an effective and adaptable solution?

If the logistics company uses third-party carriers to transfer the products managed for its customers and bears the cost of this transport, Controller supplies a very powerful control, planning and even simulation tool. If the logistics company already has StockSystem, there are numerous advantages, as integration is complete and automatic.      

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Feel free to contact us for any questions or inquiry about our products or services. Reach us in real-time via live-chat.

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