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support contracts, assistance methods, stockservice, customer service, services, logistics and transports software company
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Customer calls are handled by product specialists with in-depth knowledge of the information technology that underlies Replica Sistemi's solutions and provide precise, professional service.
Contacts: any request for support or professional services should be made by telephone +39 0376 346411 or e-mail to:
Through the StockService assistance program, it is possible to personalize support services with 24-hour, 7-day-per-week coverage, based on the type of contract signed.
The objective is to collaborate with customers by designing personalized support services during periods of high seasonality, work peaks and for customers running three shifts.
Replica Sistemi's assistance methods guarantee customers timely and effective support for all software and hardware problems:
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Help desk;
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Remote Support;
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Upgrade software updates;
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Maintenance and repair hardware
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Contacts
If you would like more information on Replica Sistemi products and services, please contact us using the special Information Request Form.
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